ISS appoints Director of Commercial Facilities

ISS appoints Director

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ISS (Intelligent Security Systems) has announced the appointment of Charles Burns to the newly established role of Director of Commercial Facilities.

Burns brings over twenty years of security leadership experience to the company and will focus on promoting the adoption of ISS’ video intelligence solutions in stadiums, arenas, convention centres and other large scale commercial facilities across North America.

Wealth of experience

Beginning his career in law enforcement with the Indiana State Police, Burns has a diverse background in the spectator sports industry.

He most recently held positions as Vice President of Security for the Miami Dolphins and Hard Rock Stadium in the NFL, as well as Vice President of Security and Risk Management for the Cleveland Cavaliers and Rocket Mortgage Field House in the NBA.

Additionally, Burns has extensive experience in motorsports security, having served as Director of Corporate Security for the Indy Racing League and Indianapolis Motor Speedway and as General Manager of the Chevrolet Detroit Belle Isle Grand Prix.

Throughout his career, Burns has held significant roles in various sectors, including as Global Head of Security for rideshare company Uber and as Vice President and Chief Security Officer at ASM Global, a leading venue management firm.

Given his vast experience, Burns is well positioned to drive efforts aimed at improving security measures within the company‘s commercial facilities.

“Bring a unique perspective to my new role at ISS”

Burns commented: “Having spent more than 20 years as a security executive, I believe I bring a unique perspective to my new role at ISS.

“I have had the opportunity to personally evaluate and leverage the latest and greatest solutions our industry has to offer throughout my career and I believe that video intelligence will drive a new technological revolution in the market.

“In looking at the video intelligence landscape, it was apparent to me that ISS has the most comprehensive suite of AI-powered software on the market that not only delivers insights that others can’t match, but that also routinely performs at accuracy rates of 90% or greater.

“I look forward to lending my expertise to other security leaders throughout the industry as they further explore how AI and video analytics can address their security, safety and operational needs.”

“Translate our capabilities”

Matt Powell, Managing Director for North America, ISS added: “At ISS, our goal is to bring a lessons learned approach to our customers and partners.

“Topics like AI, video intelligence and analytics are challenging to understand and we knew we needed someone to help translate our capabilities to the needs of customers in the commercial facilities space.

“Charles’ experience as an end user helps us to better orient our product toward the challenges that end users face while simultaneously helping those same users understand how our capabilities match their needs.

“We are excited to have him on our team and can’t wait to see how he helps us change the industry in the future.”

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