Parekh Integrated Services Pvt. Ltd (PISPL) is in the business of providing high-quality logistics services that give customers a competitive advantage in the Indian market. Established in 1981, PISPL is a one-stop shop logistics and supply chain service provider in India offering storage and distribution services, freight forwarding, transportation, information technology and cold chain management solutions along with other value added services to multiple industry verticals.
PISPL has established its operation with more than 1,500 warehouses and distribution setups to cover all the major cities in India for their services. With this expansion, IT infrastructure equipment was procured, including IP video surveillance systems of different reputed brands from different vendors. Over a period, it was becoming costly and difficult to manage different brands procured separately at different locations. Cost of operation has also gone up due to the technical expertise required for each individual system. PISPL was looking for a centralised solution, which could work with different reputed brands as well as give them common control of all the video surveillance systems to reduce the technical manpower cost for different systems. Due to low bandwidth at some of the remote locations, PISPL were not able to secure video evidence at a central location. It was required for any kind of post analysis or dispute resolution. PISPL were looking for an occupancy control system in each warehouse/storage area to manage and control the worker’s presence in sensitive areas. It was getting difficult to do it manually at each location with the increase in the number of employees over the last few years.
Matrix provided its Video Management Software (VMS) as a centralised platform to monitor and manage all the cameras from a central location on a single platform. It worked as a common platform for all the surveillance cameras from different brands, which led to a reduction in operation cost. Matrix VMS supports all the camera models of major brands including ACTI, Samsung, SONY, Mobotix, Panasonic, Vivotek, etc., along with ONVIF protocol.
Using the Matrix VMS Solution, PISPL enabled the centralised schedule backup at an even lower bandwidth from all locations to the central location. This made it easy to go through the video evidence at a central location and resolve any issues in short time. Another issue of maintaining occupancy is having a certain limit in each zone, this was addressed by the Matrix VMS Crowd Management feature. All the entry/exit points were covered with a camera to count the number of heads passing through the points. From the central control room, using Matrix Smart Client, security could monitor the total occupancy of an area and instruct the team accordingly.
Thus, it provided a common platform to connect multi-brand cameras, secure video evidence at the central location and control zonal occupancy, which were the major challenges at the beginning of the project.