Mitie secures contract with UK government division

Mitie has been awarded a new contract with HMRC to provide security services across 40 sites in the UK, including 12 government hubs spanning from Glasgow to Belfast and Leeds to London.

The contract, valued at around £15m annually, will commence in June 2024 and extend for five years, with the option to prolong it for up to a decade.

The agreement

According to the company, this reinforces its longstanding role as the exclusive security provider for HMRC since consolidating services under a single provider five years ago.

Under the new agreement, Mitie will support HMRC’s ten year transformation program, aimed at modernising the organisation’s offices and buildings and leveraging technology more effectively.

The company plans to enhance its security intelligence services by establishing a dedicated Security Operations Centre (SOC) for HMRC.

Additionally, the company will implement its digital risk management tool to digitise and streamline the security risk assessment process.

This data-driven software will enable Mitie’s security analysts to manage and update the risk profile across HMRC’s estate in real time, responding promptly to changes in local and national threat levels and facilitating quicker identification of potential threats.

As part of its commitment to workforce development, Mitie has pledged to recruit 75 apprentices under the contract, aligning with the government’s objective to increase apprenticeship achievement in the UK.

This initiative also supports the company’s own commitment to having 5% of its workforce in earn and learn positions, in line with its membership in the 5% Club.

HMRC awarded this contract following Mitie’s reappointment to the Crown Commercial Service framework for Security (RM6257) in October 2022, highlighting its dedication to providing security services to the government and wider public sector.

“HMRC  looks forward to working with Mitie”

Jason Towse, Managing Director of Business Services, Mitie said:  “To have our contract continued for up to ten more years is recognition of the successful work Mitie has undertaken with HMRC.

“Having gained extensive knowledge on HMRC’s estate over the last five years, we now look forward to continuing to support HMRC’s transformation by developing our services and focusing on an intelligence-led approach to security alongside the latest forward thinking technology.”   

Clare Robinson, Deputy Director – Workplace Policy and Plans, HMRC added:  “We are pleased to confirm that following a robust and competitive process, we have signed a new contract for the provision of security services with Mitie Security Limited.  

“HMRC  looks forward to working again with Mitie, to deliver a high standard of security provision in HMRC’s Estate throughout the UK.”