BCD International announces Harmonize iDRAC plug-in integration with Milestone Systems XProtect VMS

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BCD International – the global video data infrastructure manufacturer comprised of BCDVideo, Video Storage Solutions (VSS) and BCDOEM – has recently announced its Harmonize iDRAC plug-in integration with Milestone Systems’ XProtect video management software (VMS).

iDRAC (Integrated Dell Remote Access Controller) is a health monitoring agent for secure remote and local server management, powered by Dell Technologies, that resides on BCD servers and appliances. BCD has taken the iDRAC service and tightly integrated it with XProtect so that hardware events, notifications and alarms are now presented within the VMS. Now, end-users and system integrators can monitor iDRAC features, such as hard disk status, temperatures, fan speed and power supplies, through XProtect. BCDVideo and VSS appliances will be available with the Harmonize iDRAC plug-in with XProtect beginning May 2021.

Continuing to expand its technological prowess, BCD remains committed to delivering the best user experience and value to its customer base. BCD achieves this by adding integrations that are available only through BCD’s purpose-built appliances, as standard features on all of its related appliances. The Harmonize iDRAC plug-in for XProtect is just one of the notable offerings under BCD’s Harmonize portfolio of software solutions.

BCD’s Harmonize software suite ingests the iDRAC API and listens for specific events, such as drive failure, and shares this critical system information in real-time to operators. The integration ultimately empowers end-users and system integrators to be ahead of failures and proactively manage any server crashes that may happen.

“The missing link”

“The BCD Harmonize iDRAC plug-in with Milestone’s XProtect software is a game changer,” said Andrew Hubble, Managing Director APAC at BCD International. “BCD’s unique innovation completes the integrated relationship of the BCD appliance and the XProtect software to provide the ability to receive alarms from both BCD’s appliance and Milestone’s software via the XProtect graphic user interface.

“This has been the missing link for the complete visibility of the health of the Milestone solution. Additionally, the Harmonize iDRAC plug-in now gives users basic configuration of the BCD appliance along with Milestone’s software, providing better return on investment, competitiveness, and user experience for customers and their supporting system integrators.”

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