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Gallagher team member recognised as Customer Champion of the Year


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New Zealand-based global security manufacturer, Gallagher, celebrated the contribution of John Dumelow (JD) to the security industry, taking home the Customer Champion of the Year award at the 2022 New Zealand Security Awards.

In April this year, JD moved into the newly created role of Key Client Manager – Upper North Island, where he has been closely supporting Gallagher’s key customers, such as universities, banks and healthcare providers, alongside their Channel Partners.

On winning the award, JD said: “I am very proud to have won this award and feel honoured to be recognised for my contribution to the industry over the past 25 years. I would like to thank Sir William and the wider Gallagher family for all the opportunities and support I have been given this past quarter-century. The security industry is a special one to be part of, with many rewarding jobs within the sector.”

“JD has been an integral part of Gallagher’s sales team in New Zealand for over 25 years,” says Brad Small, Regional Manager for New Zealand and the Pacific Islands. “During this time, he has built many long-standing relationships with Gallagher’s customers and Channel Partners, entrenching himself in our customers’ businesses to help them get the most out of their Gallagher system.

“We’re so excited to see JD win this well-deserved award, which not only recognises his exemplary customer service skills and the outstanding performance he brings to his role, each and every day – but his longstanding service to both Gallagher and the industry as a whole.”

Another member of the New Zealand Sales Team, Hennie Lombard, Technical Business Account Manager, was named a finalist in the Design and Support Electronic Sector Professional of the Year category, recognising his vast technical knowledge and invaluable support for customers and partners. Additionally, Gallagher’s SMB Key Tags were a finalist for the Outstanding New Product/Service Award.

This year also celebrates the 50th anniversary of the New Zealand Security Association. The awards ceremony acknowledged the hard work and dedication of the 2022 finalists with dinner, drinks, entertainment and a look back over the past 50 years of the security industry.

The awards ceremony took place on Friday 16 September 2022, at the Hilton Hotel, Auckland.

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