Convenience recognised as a key physical security solutions market driver according to new report


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User experience and convenience have been identified as drivers behind the adoption of new physical security solutions, according to Brivo’s 2023 Top Security Trends Report.

Based on responses from 677 security professionals across the world – working in over two dozen sectors – Brivo’s sixth annual report points towards growing expectations for frictionless access into workplaces.

A rise in convenience as a major consideration in physical security is another key finding. In addition, Brivo discovered:

  • 84% of security professionals think user experience is either extremely important or very important to access control
  • 65% pointed to user convenience as a benefit of mobile access control, speaking to the growing popularity of mobile devices as an access credential over a traditional plastic FOB
  • Tenant and workplace experience apps are growing in popularity, ranking as the fifth most popular security system integration this year – according to the respondents; these apps give more control to employees over their office space via mobile-derived services
  • Professionals listed remote door management, instantaneous credential management and outsourcing oversight responsibilities as applications for cloud-based security that make their lives easier – highlighting the appreciation that professionals have for convenience in their own work

“The key takeaway from our 2023 Trends Report is that user experience and convenience are vital considerations for security professionals today,” said Steve Van Till, Founder and CEO, Brivo.

“Cloud-based access control collects the most valuable data for security professionals to make better informed business decisions. The integration of access control with other security and PropTech platforms will be essential in meeting stakeholder expectations on convenience and delivering the next generation of access solutions.”

For the full 2023 Top Security Trends Report, please click this link.

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