Exclusive: Combatting theft and liability claims

Video surveillance technology from 3xLOGIC is providing high-quality images to help Cash Saver reduce product shrinkage.

Cash Saver is an affordable food outlet that promises a whole new way to save on groceries for Memphis, Tennessee residents. The company keeps the cost of operating its stores low by finding locations with cost-efficient rent, no fancy decor and saving on advertising costs.

When Cash Saver began looking for a video surveillance system for their Memphis stores, its main motivations were safety and curtailing losses. Since Cash Saver advertises its lower prices compared to the competition, it needs to do everything in its power to cut costs and this includes reducing product shrinkage.

The solution

Cash Saver has approximately 60 cameras at its largest location, the 24-hour Madison Avenue store. Two other stores about one-third the size of the Madison flagship location have approximately 30 cameras each. All stores have 3xLOGIC V7000 NVRs recording 3xLOGIC 3 MP and 6 MP 360-degree surveillance cameras, as well as fixed cameras. Mark Gatlin, VP of Store Operations, expects to install 3xLOGIC video surveillance in a fourth store in the near future.

The benefits

Cash Saver has over 120 3xLOGIC cameras installed at three store locations. Areas under surveillance include parking lots, pavements and just about every area on the sales floors, in storage rooms and food preparation areas and more.

Since installation, Mark Gatlin has seen a lot more uses for his high-quality video images: “We’ve used the system many times to combat slip, trip and fall claims. We’ve had car accidents and break-ins; recently, we had a handbag snatched and we got very good images of the assailant.”

Gatlin monitors video during his work hours and his assistant managers and co-managers use the system during other shifts. For this supermarket chain, the 3xLOGIC system is definitely a force multiplier.

“The image quality is very good and when you show somebody video that pinpoints every action, it’s like having an unbiased eyewitness. We’ve cooperated with the police on upwards of a 100 different incidents.”

When required, Gatlin can also monitor the system whilst sitting at home relaxing and he can pull up video feeds on his smartphone at any time.

“When we bought the system, we took it on a try and buy basis. After 13 months, we are convinced we’re seeing ROI every day, this system will pay dividends for years to come,” said Gatlin.

The product

The 3xLOGIC VIGIL V3000-, V5000- and V7000-Series of servers are fully integrated intelligent video appliances. Pre-configured with VIGIL VMS software, these high-performance servers represent a cost-effective flexible solution that allows users to address their current needs with the ability to scale to meet tomorrow’s demands.

For more information, visit: www.3xlogic.com

This article was originally published in the December 2021 edition of International Security Journal. Pick up your FREE digital edition here