Border control solution from IDEMIA deployed at Australian airports


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IDEMIA has confirmed that its end-to-end border control solution has been selected by the Australian Department of Home Affairs for installation in eight of the country’s international airports.

IDEMIA won the phase one contract to upgrade the airports’ old arrivals systems with its self-service biometric kiosk solution – locally named “Gen3 Kiosk” – in 2019.

The kiosk went through system and user experience testing by the Ministry of Home Affairs, the Australian Border Force as well as passengers in real life situations.

After successfully passing all relevant tests, the solution was deployed at Darwin, Adelaide, Brisbane, Cairns, Coolangatta, Melbourne, Perth and Sydney airports. Installation of 109 Gen3 Kiosks marked the completion of phase one in late 2021.

Phase two of the contract involved the delivery of eGates incorporating advanced biometric functionalities and capabilities: Travelers complete an initial 1:1 verification against their passport at the Gen3 Kiosk enabling a match when they present themselves at the eGate. With this solution, there is no need for a token as the person’s face is used as proof of identity.

After strict COVID-19 lockdowns, Australia is now well prepared to welcome national and international travellers at its borders with the smoothest, stress-free travel experience.

Wee Liang Tan, Senior Vice President APAC, Public Security & Identity, IDEMIA said: “We are delighted that the Australian government has once again selected IDEMIA as their partner of choice to help enhance the passenger journey.

“We are proud of this 18-year partnership that is still going strong today. The innovative Gen3 border control solution contains advanced biometric capabilities that not only help streamline the passenger’s airport experience, but also increase security.

“This is the result of the IDEMIA team’s continued dedication to successfully deploying such an innovative and industry-leading solution.”

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