Tavcom Training, part of Linx International Group, has been chosen by alarm manufacturer Texecom to assist in providing professional training for installers. Through the Texecom Academy online portal, installers have the opportunity to gain a BTEC Level 3 intruder alarms qualification developed in conjunction with Tavcom Training.
Wayne Foster, Technical Services Manager at Texecom, states: “Texecom Academy benefits our installers by giving them the skills and expertise to ensure the installation and maintenance of every Texecom system is done efficiently and to the highest possible standard. It also provides end users with the peace of mind that the work is being carried out by an installer with a recognised accredited qualification.”
Andrew Saywell, Head of Sales at Tavcom Training, adds: “We are excited to be working with Texecom to deliver our BTEC Level 3 Intruder and Hold Up Alarms course. Expert knowledge helps installers to stand out from the competition and provides their customers with the best service. We have worked very closely with Texecom to ensure the training syllabus perfectly matches the real world needs of the professionals who design, install, commission and service these systems.”
Wayne Foster continues: “Our expert teams are always on hand to offer support, but we also believe in empowering our installers with the knowledge they need to address any issues themselves. It is better for them, better for the end customer and better for us.” As a result, Texecom and Tavcom will also be providing ‘bite size’ training modules via their online portal. The modules are based on the top 20 technical support call topics identified by Texecom.
The first of these modules, entitled ‘Detection Devices’, will be offered free of charge to Texecom installers. Wayne Foster concluded: “We are committed to producing the highest quality products and ensuring our installation partners and end users receive the very best service.”