New cloud-based STANLEY Security Intelligent Maintenance service launched
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STANLEY Security has launched Intelligent Maintenance, an innovative cloud-based service designed to keep security systems up and running, for maximum effectiveness at a minimum cost.
Intelligent Maintenance is a proactive service which STANLEY Security has introduced to enhance the level of service and maintenance of CCTV and Intruder systems. The new service forms a direct connection with CCTV or Intruder systems to automatically and actively monitor their health status providing early notifications of any faults. Intelligent Maintenance operates 24/7, collecting data, learning from the systems it monitors and detecting any anomalies in real-time.
The advanced problem detection software allows STANLEY Security to alert a customer to any potential failures of their equipment, such as cameras that may be out of action. If and when this occurs, STANLEY Security’s specialist support team is on hand to diagnose and fix the fault where possible. This will be done remotely where applicable, for maximum customer convenience and speed, with an average resolve time of just 17 minutes; where this is not possible an engineer will be dispatched rapidly to site.
STANLEY Security designs and installs a range of systems for intrusion detection, fire detection, access control and video surveillance. It offers a range of preventative maintenance and service plans to minimise downtime and repair cost. Plans can be customised to offer the ideal coverage for equipment costs, labour costs and service response times for all types of protection systems.
For more information on STANLEY Security’s service and maintenance offerings, including Intelligent Maintenance, please visit www.stanleysecurity.co.uk/services/service-maintenance#2