Tony Byerly, Global President & CEO, Securitas Technology shares exclusive insights with ISJ about connecting people, tech and strategy.
What are the key trends shaping the security industry, and how is Securitas Technology positioning itself to stay ahead?
The industry is undergoing a transformation.
Organisations are moving from fragmented, reactive systems toward connected, intelligence-led security ecosystems that deliver real-time insight, stronger resilience and measurable business value.
Security leaders are managing complexity driven by evolving risks, rapid technological change and rising expectations for performance and trust.
Insights from our 2027 Global Technology Outlook Report highlight this shift. AI is accelerating the move toward more proactive security by improving detection accuracy, confirming alarm activity and enabling faster, more informed decision-making.
Cloud adoption is becoming the new normal as organisations prioritise visibility, scalability and resiliency across distributed environments.
Simultaneously, emerging technologies such as drones and robotics are beginning to expand the capabilities of security teams in select use cases, as they connect to the security ecosystem.
In parallel, the connectivity of systems is bringing an essential need to safeguard the physical security system infrastructure, with greater emphasis on data integrity and sustainable ecosystems.
What all this points to is a macro transformation in how organisations think about security.
CSOs and loss prevention leaders are looking for solutions that go beyond protection alone.
They expect security programs that contribute to operational performance, strengthen continuity, support workplace safety and create business value in a dynamic risk environment.
Our 2027 Report highlights not only tech trends and risks, but the business priorities shaping security and technology investment decisions, including resiliency, reliability and the ability to act on real-time insights.
At Securitas Technology, we are helping clients navigate this transformation by creating simple, yet impactful solutions for businesses.
We act as a trusted advisor, combining deep expertise, global scale and innovation to deliver integrated solutions that connect systems, data and people into a unified safe and secure experience.
The expansion of a connected security ecosystem begins with us.
Our SecureStat HQ platformplays a central role in our strategy to provide clients with real-time insights that support data-led decisions.
The platform brings together sites, systems, events and information into a single view, providing clarity and control so organisations can make more informed decisions and operate efficiently.
Innovations like SecureStat Cumulus AI Cloud Video Surveillancebuild on that foundation by combining camera-to-cloud tech with generative AI and natural-language capabilities, making it faster and easier to identify risks, respond to incidents and uncover insights that matter most to our clients’ businesses.
Looking ahead, corporate security and loss prevention will evolve toward more predictive and proactive models.
Our focus is on leading that shift by delivering intelligent solutions that help clients stay ahead of risks, strengthen resilience and operate with greater confidence – while continuing to provide forward-looking insights that bring clarity and action to complexity and shape what comes next in addressing the changing risk landscape.
How do you see technology changing the role of security professionals over the next few years?
Tech is elevating the role of security professionals in a meaningful way.
With AI, cloud platforms, drones and robotics as well as devices on the edge, routine tasks will be automated; security teams will focus on higher-value work such as risk analysis, prevention and strategic decision-making.
AI is the present and it is the future.
This shift is supported by platforms like SecureStat HQ, which will bring together data, systems and workflows into a single environment.
By centralising visibility and simplifying operations, professionals can move faster, collaborate more effectively and focus on outcomes rather than administration.
Platforms like SecureStat Cumulus, that leverage AI, will accelerate this change.
The natural-language search and AI-driven insights of SecureStat Cumulus allow users to quickly surface relevant events and patterns without manually reviewing hours or even days of footage.
This transforms how clients and their security teams interact with their security environments and how quickly they can act.
As a result, security professionals are becoming strategic advisors within their organisations.
They are combining deep knowledge and expertise in security and loss prevention with data, AI innovation and business insights, helping their organisations address risk and make informed investments.
At Securitas Technology, we see this as a powerful evolution.
Our role is to equip our people and our clients with the tools and support need to succeed, strengthening the partnership between people and technology while staying grounded in our purpose of helping make the world a safer place.
What leadership qualities do you look for when identifying future leaders within your company?
As a global technology services business, we look for leaders who are guided by purpose and have a commitment to operational excellence, client centricity and employee engagement.
The strongest leaders combine strategic thinking and a passion for excellence and people.
They understand how innovation can create real business value and know how to translate complex ideas into clear goals.
They are adaptable, curious and energised by change while grounded in real-world experience.
The Securitas Technology Leadership Framework plays an important role in how we define and develop these leadership qualities across the company.
The framework outlines the behaviours and skillsets we expect from leaders across three areas: driving performance, developing themselves and others and making our strategy happen.
That means our leaders take ownership, set high standards and deliver sustainable results while building high-performing teams.
We are focused on developing a culture of excellence in all we do, and at the same time, we lead with integrity, empower others and invest in continuous development by coaching, giving feedback and leading by example.
Leaders also play a key role in advancing our strategy by driving innovation, fostering collaboration, focusing on our clients’ needs and valuing diverse perspectives – always putting our clients at the centre of everything we do.
We also offer a strong foundation of training and development to support that journey.
Our leadership and management programs help colleagues build these skills and capabilities in practice, providing the structure, tools and opportunities needed to grow into stronger business leaders.
At Securitas Technology, leadership also means being a trusted advisor.
It means listening, acting with integrity and using data and insight responsibly to guide decisions.
It means connecting people, technology and strategy in a way that creates meaningful outcomes for clients.
As the pace of technological change accelerates, leaders must stay ahead of trends and help teams prepare for what comes next.
Ultimately, we look for those who can deliver results by building highly effective teams.
These are the qualities that enable us to build strong teams, deepen relationships, achieve results and continue advancing our mission of helping make your world a safer place.
How do you balance delivering strong business results while maintaining a people-focused culture?
Strong performance and a people-focused culture go hand in hand. Business results are driven by engaged, committed teams who feel supported, valued and connected to a purpose.
Our approach is grounded in aligning strategy, culture and operations.
We create a work environment where our people have the tools, training and clarity they need to succeed, while maintaining accountability and operational discipline.
Through our People Promise, we are committed to attracting, developing and empowering our teams so they can do their best work and grow their careers.
At the same time, our culture of excellence shapes how we show up for clients every day.
Being committed to excellence is not a one-time effort – it’s a focus embedded in how we operate, with a shared expectation that every client interaction is a moment of truth and reflects the highest standards.
All functions and teams play a role in delivering quality and consistency, reinforcing a mindset of continuous improvement and a clear commitment to doing our best work.
Our people understand how their contributions make a meaningful impact on our clients and society.
When teams know the value of their role in supporting clients and communities, it strengthens engagement and reinforces their role as a trusted advisor.
As security technology continues to evolve, the connection between client and advisor becomes even more important.
Clients are looking for partners who can help them navigate complexity with confidence. Delivering on that expectation starts with our people.
By investing in their development, reinforcing a culture of excellence and building alignment on our client-centric and trusted advisor approach, we create high-quality experiences that drive performance and sustainable growth.
What new solutions or service offerings are you most excited about? How do you see them creating value for customers?
We are excited about new solutions that bring together AI, cloud technology and integrated ecosystems in a way that is simple and practical for clients; in essence, delivering simplicity from complexity through the applications of these advanced technologies.
SecureStat Cumulus is a great example. It enables users to search, monitor and respond to activity using natural language functionality.
This makes it easier and faster to find relevant events, generate alert and act.
The solution is compatible with IP cameras from most leading manufacturers. You typically can also cost-effectively connect older IP cameras.
Delivered through the SecureStat HQ platform, these capabilities create a unified experience where clients can manage video, systems and insights from a single interface.
This reduces complexity, eliminates the need for extensive on-site infrastructure and enables organisations to scale easily across locations and systems.
The value comes from turning security into a source of insight.
If you could accelerate one new initiative or solution today without any constraints, what would it be and why?
We would accelerate the evolution of a fully connected, intelligence-led security ecosystem, strengthening our role as a trusted advisor to our clients.
The industry is moving toward platforms that unify data, systems and insights into a single experience. Organisations want solutions that are easier to manage, more scalable and capable of delivering real-time intelligence that supports both security and business performance.
In this environment, clients are looking for partners who can provide guidance, insight and value.
Accelerating this vision will help organisations move to proactive models that anticipate risk and support operational goals, reinforcing our position as a trusted advisor that helps clients navigate complexity and plan for the future.
This is where we see the future of the industry.
It aligns with the direction outlined in our 2027 Global Technology Outlook Report and will continue to shape how we partner with clients to build smarter, more connected and more resilient security environments.