RSPNDR unveils new alarm response network in the UK
James Thorpe
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RSPNDR, the Canadian company offering a revolutionary new alarm response service, has taken the first step into Europe with the launch of its UK alarm response network.
The company uses an Uber-like platform to link into monitoring stations to access alarm events and then pass details directly to the nearest available guard in their network. The guard is given the details of the event and guided to the site where they conduct an external check to establish if there is a problem.
RSPNDR has built a UK network of professional guard companies. For just a few £s a month, RSPNDR offers UK installers and their customers access to this network with the guarantee of a 30-minute response time and two free callouts each year.
“We are excited to launch our UK network,” says Mark Zimmerman, CEO of RSPNDR. “In just a few years, we have grown to become the largest alarm response company in Canada with over 37,000 callouts a year and our average response is just 26 minutes. We have already moved into the US, but I am particularly excited by the opportunity in the UK where I think our technology and business model will allow us to deliver compelling new propositions to the market.”
RSPNDR believes its new approach to alarm response will overcome many of the challenges the security industry has faced with false alarms where, despite new regulations and more stringent technical requirements, it remains a major issue. The company believes the rapid deployment of a professional, local security officer to do a quick check of the property will expand the market for alarm response services by giving customers a simpler and less expensive alternative to police or keyholder solutions.
