Ping intelligent identity platform enhanced with improved customer experience

Ping Identity has announced updates to its software products, including PingFederate, PingAccess and PingDirectory. The new versions improve the user and administrative experience, while also meeting modern enterprise needs to operate quickly and purposefully.

In today’s digital world, enterprise IT and security professionals are increasingly seeking identity and access management (IAM) services to provide secure and positive customer experiences. However, they often don’t have the budget allocation necessary to make major investments in IAM. Ping Identity’s new cloud software features help enable enterprises to meet multiple business needs, taking ease of use and cost efficiency into consideration. This is in addition to providing enterprises with the ability to reduce administrative burdens and deliver more frictionless user experiences.

“We continue to invest in product capabilities that make it easier to manage user identities in a hybrid, multi-cloud world,” said Loren Russon, Vice President, Product Management at Ping Identity. “As the market for identity security evolves and enterprises continue to demand cutting-edge products, Ping Identity is committed to making industry-leading enhancements without sacrificing the user experience.”

What’s New in PingFederate

The updated authentication policies in PingFederate make it easier for administrators to manage policies for improved end-user experiences through passwordless authentication. New standards help enable the secure authorisation of devices that don’t have keyboards and browsers. Additional features reduce administrative burden with enhancements to host multiple branded domains. Key highlights include:

• OAuth 2.0 device flow for easier IoT device authorisation: End users can now easily authorise input-constrained devices, such as smart televisions, cars and kitchen appliances, to access resources on their behalf. Previously, when users needed to authorise devices that didn’t have web browsers or keyboards, it was difficult to enable them using non-standard methods.
• Easier management of multiple branded domains: Admins can more seamlessly manage multiple domain names in a single PingFederate solution with the added support of TLS Server Name Indication (SNI), making it easier to support many user populations targeting different brands of companies.

What’s New in PingAccess

PingAccess shortens enterprises’ implementation timelines and lowers deployment efforts. It also provides a more streamlined user experience and architecture options that are key to their Web Access Management (WAM) Modernisation projects. Key highlights include:

• Managing hybrid IT landscapes with PingOne for customers: PingAccess now enables enterprises to use OpenID Connect, an industry-wide authentication standard, to bridge from the cloud-based PingOne for Customers to legacy applications in their private cloud or data centre. Native support for PingOne for customers allows enterprise administrators to more easily manage hybrid environments of SaaS, legacy applications and APIs.
• Improved PingFederate integration: A tighter integration between PingAccess and PingFederate improves the performance and exchange of data. With new features such as local OAuth token validation, PingAccess can now reduce backchannel communication between IT and the token provider.

What’s new in PingDirectory

PingDirectory feature enhancements help manage identity data—moving at enterprise-level speed and reducing administrative burden. Key highlights include:

• New REST API: A new REST API for identity data lets enterprise application developers use the latest programming languages and popular open source libraries. This allows them to quickly add more applications with more app features to match the increasing demands and pace of today’s enterprises.
• New search engine intelligence: New search engine capabilities apply statistics and metadata to improve performance and reduces the admin’s need to manipulate code and configuration.
• Integrations with Tivoli Directory Server and Microsoft Identity Manager: These directory integrations give enterprises the ability to migrate and manage identity data from multiple data stores, allowing them to create a unified profile.

“Ping has been a true partner in our success. Its integrated solution fulfills the executive mandate to improve our member experience, while also adhering to security requirements,” said Tim Skinner, Manager of Cyber Security, BlueCross BlueShield of Tennessee.

Available now, the latest releases of PingFederate, PingAccess, and PingDirectory help enterprises move more quickly and provide a seamless user experience for their customers. To learn more about these product updates, visit www.pingidentity.com.