Motorola Solutions enters definitive agreement to acquire Theatro
Eve Goode
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Motorola Solutions has announced that it has entered into a definitive agreement to acquire Theatro Labs (Theatro).
Theatro Labs
Theatro’s software-as-a-service platform is purposefully designed for frontline workers, as it provides a suite of collaboration applications that deliver information in real time.
The company claims that this function helps to improve workers’ productivity and physical safety.
Using conversational language through a wearable device.
Users can ask Theatro’s AI voice assistant for guidance to:
- Assist customers
- Check inventory and pricing
- Communicate with other team members
The technology can help accelerate employees’ work processes and product knowledge.
The software
The company notes that frontline employee safety threats and theft incidents are continuing to rise.
Theatro’s software enables employees to discreetly alert management and security teams when they feel unsafe directly through the wearable device
The AI voice assistant can issue step-by-step safety and incident protocol guidance to help manage a response.
The software also integrates with video security cameras to identify potential theft or safety threats and will alert employees on the store floor.
“Prioritise both safety and operational efficiency”
Mahesh Saptharishi, Executive Vice President and Chief Technology Officer, Motorola Solutions commented: “Theatro is designed to prioritise both safety and operational efficiency, which are essential for all frontline workers.
“With Theatro, we are continuing to invest in innovative technologies that purposefully apply AI to protect employees while automating how they work and improving their service to customers,” Saptharishi concluded.
The integration
Theatro serves well-known US retailers across a broad range of merchant categories.
Motorola Solutions and Theatro expect to integrate complementary workflows across Motorola Solutions’ portfolio of technologies, including:
- Body cameras
- Fixed video
- Panic buttons
- Radios
The companies note that this will provide new value-added services to existing customers while expanding growth opportunities in industries such as hospitality, healthcare, manufacturing and education.
“Enable even more capabilities”
Chris Todd, President and CEO, Theatro Labs stated: “For more than a decade, we have been passionate about innovating for frontline workers.
“We’re thrilled to be joining Motorola Solutions to enable even more capabilities that help team members remain safe while delivering their best work every day,” he added.