Immix, the global provider of commercial central station and remote SOC software for managed video and security services, has announced two new additions to its leadership team. Tina Simolaris joined the company in January as Director, Global Customer Success and Mark McCall was added on 1 February as Director, Global Operations. Both bring extensive experience and unique capabilities to Immix.
“I am very pleased and excited to expand the leadership team with the background and pedigree that Tina Simolaris and Mark McCall bring to Immix,” said Immix CEO, Chris Brown. “Immix has aggressive growth plans over the coming years with a surgical focus on elite level client support. Both Mark and Tina embody the professional characteristics Immix seeks and will work in partnership to redefine the ‘Immix customer experience.’ Both bring a library of industry knowledge, including fist hand experience of being an Immix client. We are quite fortunate to be able to benefit from their expertise as we continue to lead the way in enabling clients to succeed and grow RMR through remote video and event-based monitoring services.”
With more than 25 years in senior management roles in command centre, call centre and central station environments, along with being an Immix customer three times, Tina Simolaris has established a successful professional career helping clients across a broad spectrum of industries be successful. Her knowledge and expertise have helped shape and develop all types of “centres” including Video, Call, Alarm, GPS and more. Simolaris has run the gamut in her career, from helping true “greenfield” startups, to reshaping distressed centres, to running large operations, she has led by example and has become a recognised leader in the industry.
In her role at Immix, Tina will advocate for all clients, supporting their needs to help them achieve higher levels of success and improve business and operational efficiency.
Mark McCall will lead the global operations teams, including customer support operations. With more than 20 years in the electronic security industry, including stints with Global Guardian, United Central Control (UCC) and, most recently, Stanley Security, McCall has vast experience in monitoring operations, including video and audio monitoring solutions, corporate security and systems design to go along with strong information technology and executive level administration skills as well as project/program management. McCall is active in The Monitoring Association (TMA) on various committees, including AICC, Contract Monitoring, UL and others. He currently chairs the AVS-01 Standard Committee. He has also been involved in past activities for PPVAR, including chairing the committee that developed the Video Monitoring Best Practices whitepaper.