icetana AI releases Triage Agent for real-time surveillance
James Thorpe
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icetana AI has confirmed the release of its new Triage Agent solution.
The AI-powered offering is designed to transform how teams manage surveillance footage.
icetana AI’s Triage Agent
Leveraging AI to filter, prioritise and deliver critical security alerts in real time, Triage Agent enables operators to eliminate distractions and focus on these alerts only.
“Security operations teams are overwhelmed, often tasked with monitoring tens or even hundreds of camera feeds, with many alerts going unnoticed” said Kevin Brown, CEO, icetana AI.
“Our Triage Agent, allows a single operator to effectively oversee over 2,000 cameras, not just by increasing capacity but by ensuring precision, relevance and response time.”
Triage Agent is designed to streamline security operations by detecting, validating and categorising events based on user-defined criteria.
Triage Agent filters out irrelevant footage and provides automated descriptions of each flagged event.
“Vigilant and never fatigued”
“The Triage Agent functions as ten virtual security operators – constantly vigilant and never fatigued, ensuring that no critical event is missed,” added Brown.
“During testing, the Triage Agent identified all reportable incidents and even highlighted critical events that human operators had missed, proving its superior accuracy.”
