Categories: Products

Everbridge unveils COVID-19 ‘Return to Work’ software solution to improve employee safety


Share this content


Everbridge, Inc., the global provider of critical event management (CEM), has unveiled its COVID-19 Return to Work software solution to help businesses and governments navigate the unprecedented complexity of operating during the next phase of the COVID-19 pandemic – preparing to bring back the workforce and reopen society.

Everbridge serves over 5,000 enterprise customers, 1,500 healthcare entities, 3,700 first responder agencies and the populations of entire states and countries around the world. As organisations pivot to get back to normal activity, Everbridge’s new Return to Work solution enables businesses to manage the complexity of diverse city, state and country guidelines and mandates that will evolve dynamically over time, as well as ensures compliance with a full audit trail. Everbridge helps businesses manage all of this complexity through real-time risk intelligence, based on 22,000 data sources across 175 countries, that track everything from virus hotspots and travel restrictions, to quarantines and states of emergency, to production stoppages and resumptions, to protests and civil unrest.

The new Everbridge Return to Work solution speeds up contact tracing efforts by providing an automated approach to tracking an individual’s exposure to the virus at work, drawing upon 225 pre-existing, out-of-the-box integrations with such systems as calendaring applications, corporate travel itineraries, building access control and visitor management. Everbridge enables over 100 communication modalities, including its mobile app, to communicate with and provide real-time feedback from employees, such as wellness checks, which can be used to determine who are candidates to return to work. Overall, Everbridge digitises and automates the end-to-end return-to-work process while dramatically improving the response time to prevent unnecessary exposure to the virus when days and even hours matter.

Health organisations such as The Centres for Disease Control and Prevention (CDC) and the World Health Organisation (WHO) recommend that return to work best practices should require employers to monitor employee health through testing, wellness checks and self-reporting (where employees identify how they are feeling through an app, such as the Everbridge mobile app, on an ‘opt-in’ basis). Contact tracing seeks to identify who else has been exposed to the virus and to coordinate isolation and communications.

“The world’s recovery from the COVID-19 pandemic will be complex, staggered and unpredictable,” said Ajay Nigam, Chief Product Officer at Everbridge. “In the meantime, technology, tools and data are available now to protect people as they return to work, get operations going and to help governments keep their citizens safe in a better and more efficient manner while protecting privacy. The better handle an organisation has on all this complexity, the sooner businesses can return employees to work while governments safely reopen public spaces.”

“As we return to work, it is clear that business is at the forefront of managing the pandemic,” said Nick Allan, CEO at specialist risk consultancy, Control Risks. “To keep people safe and a company operating successfully, any international organisation will require detailed situational awareness to adhere to diverse and shifting guidelines across potentially hundreds of regions.”

The Everbridge Return to Work software solution is immediately available in all markets where Everbridge operates for both corporate and government use cases. To inquire about how an organisation can access these tools, please visit Coronavirus Preparedness Hub.

In response to COVID-19, the Everbridge platform has delivered over 300 million communications specific to coronavirus as well as launched its COVID-19 Shield rapid deployment templates to protect people and maintain operations amid the pandemic. Everbridge also partners with the US Army to mitigate the impact of COVID-19 across over 400 military locations in 70 countries. The company provides daily updates on its Coronavirus Preparedness Hub.

Everbridge also recently announced its “Coronavirus: the Road to Recovery” virtual leadership summit to be held 20-21 May, 2020. The conference will feature two marquee keynote speakers: General Colin L. Powell, USA (Ret.), who will speak about leadership in challenging times and Scott Gottlieb, M.D., former FDA Commissioner, who will discuss a roadmap to recovery. To register and learn more, go to Coronavirus: the Road to Recovery.

Receive the latest breaking news straight to your inbox