Everbridge releases fully integrated Critical Event Management (CEM) solution in Europe


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Everbridge, Inc. has announced the expansion of its award-winning software platform in Europe, just as businesses, healthcare facilities and governments focus on the safer return of people to offices and other public places following COVID-19 lockdowns and navigate multiple crises at the same time—spanning the coronavirus pandemic, active shooter situations, terrorist attacks, severe weather, supply chain disruptions, IT outages, cyberattacks and other incidents.

Over 5,000 global firms rely on Everbridge to keep their people safe and organisations running in anticipation of or amid critical events, whether natural, digital or man-made. The Everbridge CEM solution provides an integrated, end-to-end approach for managing all phases of a critical event, accelerating the time to identify and resolve threats and providing a unified, organisational view to facilitate more coordinated action. CEM helps organisations, such as Goldman Sachs, Tiffany & Co. and Nokia identify and assess the severity of events; determine their relevance to an organisation’s people, assets, suppliers and supply chains; automate taking action to mitigate threats and track progress; and analyse performance to improve future response. The Everbridge CEM solution leverages 225 out-of-the-box, pre-existing integrations, more than 100 communication modalities and 22,000 risk data sources to provide a unified enterprise-wide, end-to-end platform that digitally transforms the critical event management process. For customers currently using Everbridge software-as-a-service (SaaS) applications in Europe, the common architecture allows for seamless and rapid upgrades from the existing point solution to the full CEM suite.

Everbridge CEM also includes COVID-19 Shield: Return to Work and Contact Tracing, which help organisations manage the complex process of returning to the workplace and other public spaces during the pandemic. This turnkey solution incorporates a specialised coronavirus-specific data feed to alert on new outbreaks, changes to local policies and transportation/production disruptions that could hinder supply chains. It also offers quick-start templates and integrated modules to Know Your Risks, Protect Your People and Protect Your Operations and Supply Chain. Organisations can get up and running in 48 hours or less. To date, customers have used the Everbridge platform to deliver over 400 million COVID-19-related communications.

“There has never been a more important time for organisations to manage risk, communicate with their employees and get people back to work safely,” said Javier Colado, Head of International, Everbridge. “Adopted at enterprise scale by a growing number of organisations in the US and now available in Europe, Everbridge’s critical event management solution provides a comprehensive approach for leaders planning how to recover from the COVID-19 crisis and manage the many threats that continue to occur at the same time. This CEM launch will both benefit organisations headquartered in Europe and multinationals who operate there.”

Everbridge’s CEM expansion offers several new enhancements tailored to Europe: enriched risk data leveraging the world’s largest vetted database of threat incidents, severe weather tracking and updates, transit disruption updates and an expanded database of key points of interest including nearby hospitals and embassies. These new data sources benefit multinationals using CEM worldwide, as well as Europe-based organisations.

“At Accenture, the safety and wellbeing of our people is always our top priority. So it’s important that we have the ability to reach our people quickly wherever and whenever they face a potential threat to their security,” said Arlin Pedrick, Chief Security Officer, Accenture. “Our Emergency Management System has proven to be invaluable in supporting our people before, during and after a significant event.”

In addition to more than 1,000 customers in Europe, Everbridge also provides Public Warning systems on a countrywide level and is the only company with five European countries deployed, including Norway, Sweden, the Netherlands and Iceland.

The Everbridge CEM solution is available today and complies with major data regulations, including GDPR, ISO 27001 and C5 in Germany.

Siemens and Finastra to speak at launch event on June 17

Everbridge will demonstrate its newly expanded CEM solution on 17 June 2020, during a special virtual executive summit. Finastra CEO, Simon Paris will deliver a keynote speech on how his global firm, the third-largest Fintech company in the world, uses the technology to keep staff safe. Finastra uses Everbridge to significantly reduce the time it takes to respond to IT incidents on its applications and to respond to external crises.

Other speakers at the summit include:

  • Arlin Pedrick, Chief Security Officer of Accenture, who has responsibility for protecting hundreds of thousands of employees worldwide
  • Marco Mille, Chief Security Officer of Siemens, #62 on the Fortune Global 2000 and a leading supplier of systems for power generation and transmission, as well as for medical diagnoses
  • Andy Cox, Partner, Crisis & Security Consulting, Control Risks, a global risk consultancy firm with 36 offices that has established a CEM practice
  • John T. McRae II, Group Vice President & General Manager, Syniverse, the world’s most connected company

Limited registrations for the special event are currently open. Please register for the event here.

Everbridge also recently hosted its “Coronavirus: the Road to Recovery” virtual leadership summit, which brought together the best minds across public and private sectors, including C-level speakers from the The Centers for Disease Control (CDC), Cleveland Clinic, US Army, Accenture, Biogen, The NBA’s Boston Celtics, a former Food and Drug Administration (FDA) commissioner and more. On-demand content from the event may be found here.

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