Entrust provides governments with digital identity solution


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Entrust has introduced its Citizen Identity Orchestration solution, allowing governments to streamline the delivery of public services through secure digital identities.

The modular solution from Entrust launches as governments worldwide experience increasing demands for seamless, transparent and rapid service delivery.

Meeting expectations

Digitalising public services can help meet these expectations, but digital service channels must be more convenient and intuitive to use than existing options to be effective, according to the company.

As AI-driven identity fraud continues to grow, governments need to verify and authenticate citizens to access online services.

With this solution, citizens will benefit from reliable, transparent and inclusive access to government services, augmented with a secure digital experience.

Governments can ensure the highest standards of security and privacy for digital government-to-citizen (G2C) interactions for seamless border crossing, benefits delivery, filing taxes, access to healthcare and more.

“Once you establish the identity of an individual online and provide the right infrastructure to trust that identity, you can unlock unlimited possibilities to empower citizens and businesses by enhancing government services, making them more convenient, accessible and secure,” said Tony Ball, President of Payment & Identity at Entrust.

“While there is broad consensus on the need to digitalize public services, citizen adoption still lags behind expectations, barring a few exceptions like Estonia.

“The Entrust solution can help address this challenge by augmenting the existing infrastructure for service delivery with seamless digital experiences, empowering citizens with more choices in how they interact with their government.”

What are the benefits?

Key capabilities of the solution include digital onboarding with AI-powered fraud detection for identity verification, issuance of digital credentials, identity lifecycle management and self-service digital channels on the web or mobile with multi-factor authentication to access government services.

It enables biometric smart corridors that don’t require expensive eGates and kiosks, allowing legitimate travelers to enter or exit a country through simple mobile-based pre-enrolment, thus protecting borders while transforming the travel experience.

“Our solution is composable, allowing public institutions worldwide to implement successful digitalization programs that continuously evolve and scale,” added Ball.

“The launch of the Entrust Citizen Identity Orchestration solution underlines our commitment to building on our legacy of over 50 years of providing secure identity solutions to governments,” added Ball.

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