Aon, the global professional services firm, is benefiting from the expertise and technical know-how of the fire and security systems integrator, Evolution to protect its buildings and people across the UK and Europe.
Evolution is delivering high-end CCTV and Access Control solutions – to a global standard – and providing maintenance support across a range of sites, not only in the UK but also in the Netherlands and Austria, as well as helping to co-ordinate partners in Australia to deliver a much wider regional service.
The company is also helping to trial new technologies and integrations before they are installed and still in the development stage, by testing the reliability of the systems and proof of concept before going ‘live’ on the Aon network.
Adrian Fadzilah, Security Systems Manager EMEA for Aon, had previously worked with Evolution at Accenture and was confident of the team’s ability to perform: “Evolution has worked on many of my projects over the last 48 months, taking my designs and adding value to them by making recommendations as to where to make improvements to ensure I have maximised my security.
“The Tech Team within Evolution are excellent and have assisted me on a number of occasions. This has either been from remote sessions or attending site. They have a vast amount of technical expertise on many systems and they will always find a solution to the problems that may be encountered. They also keep me apprised of new technologies and how they might help in the future.”
In terms of delivery, Adrian says that Evolution has worked to all of the ‘go live’ dates and, where necessary, changed its plans to fit with his own due to last minute changes to the projects: “Its teams always go out of their way to make it work both before and after every project,” he adds.
Adrian has been impressed too with the level of ongoing service and maintenance support: “Many of my projects have been abroad and Evolution has always provided the best support for faults and maintenance using either Evolution Engineers or approved local partners. Within the UK, Evolution always attend site within the specified timeframe of the contract and their engineers are always working hard to rectify faults at the time or endeavour to resolve ASAP.”
Adrian says that the performance of Evolution to date has been exemplary: “Evolution always goes that extra mile and you feel you are supported at every level. The standard and quality of its work is second to none.”