Air Canada customers to benefit from new biometric technology deployment


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Air Canada has achieved a milestone for becoming the country’s first airline to offer facial recognition technology for digital identification to its customers.

According to reports, the project is available at Vancouver International Airport (YVR) and at Toronto Pearson International Airport and is set to significantly “speed up processes”.

In a promotional video published by Air Canada, the company explains that, to use the feature, customers take a photo of a legal document (such as a passport or driver’s license) before scanning the NFC chip and submitting a video for biometric matching.

Craig Landry, Executive Vice President and Chief Operations Officer, Air Canada commented: “Customers choosing to use digital identification will benefit from a simplified and seamless process at the gate and when entering our Maple Leaf Lounges.”

“Air Canada’s pilot project will speed up processes at YVR and other airports where it’s established, while respecting robust privacy measures and security standards,” added Omar Alghabra, Minister of Transport, Canada.

“This project has great potential in making gate boarding easier and faster for Canadian passengers, while maintaining strong safety measures.”

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